Here’s the quick simple answer to the most common questions to save you time going through our FAQ’s
All of our parts are Original Equipment Parts. No Used, Aftermarket, Gray Market, Re-Boxed, or white box parts. All of our parts are ordered directly from Acura, Honda, Hyundai and Subaru warehouses.
The Drivers Side of the Vehicle is the LEFT hand side, The Passenger Side is the Right Hand Side. Don’t over think it…. whether you are facing the front or the rear….. It’s the same rule. If you are not sure, tell us in the comment box in your shopping cart.
Brake pads are sold by Axle set, a front set of pads will service both sides of the front. Same thing with brake shoe sets. Rotors and drums are serviced individually meaning you need to order two rotors they don’t come in sets of two.
Spark Plugs are sold individually not by a set, Spark Plug Wires can be sold individually or in sets but in most cases we are more likely to have the set in stock, and special order the individual wires.
Bumper Covers do not come painted. Doors, hoods, fenders, roofs. trunks, tailgates do not come painted. They also need to be shipped via Freight Truck only. Each of our shipping options on our site say (no oversize) all the body parts listed above are oversize. The shipping option you select will have a disclaimer about oversize parts listed. You have to check a box to acknowledge that you read the shipping options so please read it. You’ll be much happier if you check with us for a shipping quote first instead of selecting regular ground shipping on that bumper cover only to have us contact you and tell you what the freight price is. We cannot paint them for you, nor can we supply you with the paint.
Acura and Honda do supply their Mirrors and body moldings painted. Hyundai and Subaru do not unless you are ordering pre-painted accessories.
Why we ask for your VIN: We’re not being nosey, we just want to sell you the correct part the first time, every time. Back in the old days… lol.. there weren’t that many options to be concerned about other than with A/C without A/C, Cloth or Leather, Color, Bucket seats or bench. Engine size. Transmission. Simple right? Not anymore.
Todays Vehicles have more options that you can imagine. Not to mention mid-year changes that are VIN specific. When we plug your VIN into our Dealership computers it tells us how your vehicle was built, what options, colors, trim level, emissions. It tells us how it left the factory and nothing after that as far as the parts department goes. When you order your parts and you supply a VIN we reference what the vehicle is, what was ordered and compare what you ordered to our listings in our dealership computer. We make corrections to orders everyday. We correct accessories you order too. If we can’t tell what car you are ordering them for we can’t make sure you ordered the correct accessory. I’ve had people who order floor mats for a 2 door instead of a 4 door. Black mats instead of Gray or beige mats. Roof Racks for a Forrester when they drove an Outback. Now… even if you supply the vin and order the wrong side like the left fog lamp instead of the right one… please refer to the top of this page and read it again.
Parts Catalogs: Please don’t just click on Accord Parts and start using the search box. We call it “Googling the Catalog” It doesn’t work that way. Maybe those Bing commercials are right! Search Overload.
Select your Year Make and Model then use the categories below that to make your parts selections. If you need side mirror for your car, think about where it’s located… It’s on the door, so scroll down till you see “Front Door” or “Door” depending on your model, then sub categories will appear…. select Mirror Assembly….etc. Easy!
Parts illustrations: If you are viewing an illustration in our online parts catalogs please note: These are for reference, they are not exact. They are only going to show one side but if you click on the numbered description above the illustration the right and left side part will be shown below it. Example: you’re looking at an illustration of a Headlight and it’s #6 in the illustration. The link may above may say #6 Right Hand Headlight but if you click on that link both Left and Right Hand Headlights will show below for you to select. If you click on the Bulb only, and only one shows below, it means it fits both right hand and left hand side.
Searching by Part number: Don’t set your vehicle by Year Make and Model and put your part number in the right had search box. It may not show. Instead go to the site menu bar, and click on Honda Parts Search, or Acura, Hyunda or Subaru…. or click on the Search by keyword or part number Link below our site logo, but this time skip setting your year make and model and drop down to the search box below that and enter your part number. If you have multiple part numbers click on the words “search multiple part numbers” and enter all your numbers on the next page. If they all show up correctly then add them to your cart, modify quantities by changing the quantities then clicking “Recalculate” in the lower left, select your shipping the add them to cart.
One final thing, in the case of you tuners and enthusiast that are modifying your car, please tell us. We know there are many forums out there where complete parts lists and part numbers are posted by other enthusiasts for modifications to your vehicles. When we get an order without a vin we do spot checks if possible, and the parts number aren’t going to match what we have in the dealership catalog, save us and you the time by giving us the heads up.